Boiler Care Plans

Why Get a Boiler Care Plan?

Your boiler works hard every day to keep your home warm and provide hot water. Like any mechanical appliance, it needs regular maintenance and can develop faults over time. Here's why a care plan is a smart investment:

• Avoid unexpected repair bills: The average boiler repair costs £250-£400. With a care plan, you spread the cost into manageable monthly payments and avoid nasty surprises
• Annual service included: Regular servicing keeps your boiler efficient, extends its lifespan, and is required to maintain most manufacturer warranties
• Priority response: Care plan customers jump to the front of the queue when they need a repair, reducing waiting times during busy winter periods
• Budget-friendly: Fixed monthly payments from £14.99 make it easy to budget for your boiler maintenance, with no large annual bills
• Professional maintenance: All work is carried out by our Gas Safe registered engineers who know your boiler inside out
• Peace of mind: Relax knowing that whether it's a routine service or an emergency breakdown, you're fully covered

Plan Comparison

We offer three levels of boiler care to suit different needs and budgets. Here's how they compare:

Bronze Plan — £14.99 per month

• Annual boiler service
• Safety and efficiency checks
• Priority booking
• Service report for your records
• Discounted repair rates

Silver Plan — £19.99 per month

• Annual boiler service
• Priority breakdown response
• Unlimited call-outs
• Labour included on breakdowns
• Discount on replacement parts

Gold Plan — £24.99 to £29.99 per month

• Annual boiler service
• Unlimited call-outs with no excess
• Full labour included
• Parts included (terms apply)
• Heating controls covered
• Radiators and hot water issues covered
• System efficiency check
• Same-day or next-day priority response

Gold Plan pricing varies depending on the age and condition of your boiler. Contact us for a personalised quote.

What Each Plan Includes in Detail

Understanding exactly what you're getting with each plan helps you make the right choice for your household:

The Bronze Plan is perfect for homeowners who simply want to ensure their boiler is serviced every year and maintained in good working order. You'll receive a comprehensive annual service, a detailed service report, and if you ever need a repair, you'll benefit from discounted rates and priority booking ahead of non-plan customers.

The Silver Plan is our most popular option, ideal for homeowners who want reliable breakdown support without a large price tag. In addition to everything in Bronze, you get priority breakdown response, unlimited call-outs throughout the year, and labour costs included on all breakdown visits. You only pay for any replacement parts needed, and these are offered at a discounted rate.

The Gold Plan is our premium offering for customers who want total peace of mind. It covers virtually everything: your annual service, unlimited call-outs with no excess charges, full labour costs, replacement parts (subject to fair usage terms), and coverage extends beyond just the boiler to include heating controls, radiators, and hot water issues. Gold customers receive same-day or next-day priority response as standard.

How to Join a Care Plan

Signing up for a boiler care plan with Next Gen Boilers is quick and straightforward:

1. Choose your plan: Review our Bronze, Silver, and Gold options above and decide which level of cover suits your needs and budget.

2. Get in touch: Call us on 07305 687 331, send a WhatsApp message, or email Info@nextgenboilers.co.uk. Our team will answer any questions and guide you through the sign-up process.

3. Initial inspection: For boilers not previously serviced by us, we may carry out an initial inspection to assess the condition and confirm eligibility. This is included at no extra charge for most boilers under 12 years old.

4. Set up payment: Plans are paid monthly by direct debit, making budgeting simple and hassle-free. There's no large upfront payment required.

5. You're covered: Your plan begins immediately, and we'll schedule your first annual service at a time that suits you. From that moment on, you have access to all the benefits of your chosen plan.

Terms and Conditions Summary

We believe in transparency, so here are the key terms of our boiler care plans:

• Minimum term: All plans have a 12-month minimum term. After this, you can cancel with 30 days' notice
• Boiler age: Bronze and Silver plans are available for boilers up to 15 years old. Gold plans typically cover boilers up to 10 years old. Older boilers may be eligible following an inspection
• Pre-existing faults: Any existing faults must be repaired before cover begins. If a fault is identified during the initial inspection, we'll provide a quote for the repair
• Parts cover (Gold): Parts are covered up to a fair usage limit per claim. Major components such as heat exchangers are subject to individual assessment
• Annual service: The annual service must be carried out during the plan year. We'll contact you to arrange a convenient date
• Geographical coverage: Our care plans cover properties in Salford, Manchester, and across the Greater Manchester region

Full terms and conditions are provided when you sign up. If you have any questions, our team is always happy to explain any aspect of the plans in plain English. Call us on 07305 687 331.

Frequently Asked Questions